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SMF fails to load under Fantastico

Posted: Sun 17 Jun 2012 08:13
by Andrew
On the http://charterhouse-caving-company.ltd.uk domain. When using Fantastico to try to install SMF access to mysql is denied for the user.

User name and Errror sent via email to

webservices@british-caving.org.uk

Posted: Sun 17 Jun 2012 12:52
by David Cooke
OK I recreated the problem. I got the error:

Code: Select all

Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'XXXX'@'localhost' (using password: YES) in /tmp/cpanel_phpengine.1339860745.18344GCUcxSePgA on line 1617 Access denied for user 'XXXX'@'localhost' (using password: YES)
A quick Google search revealed that the issue is with a mismatched password in mysql. To fix this match the password for the mysql user with the cpanel password.

To resolve the issue simply log into your cPanel interface click on change pass and reset the password, relog into your cPanel interface and you should be able to access the broken features.

(For more info http://forums.cpanel.net/f5/fantastico- ... 71162.html)

Which is what I did and it now works, SMF successfully installed. Your new cPanel password is on it's way to you via txt.