SMF fails to load under Fantastico

Discussion about BCA's Internet Hosting Service
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Joined: Tue 25 May 2010 20:04

SMF fails to load under Fantastico

Post by Andrew » Sun 17 Jun 2012 08:13

On the domain. When using Fantastico to try to install SMF access to mysql is denied for the user.

User name and Errror sent via email to

David Cooke
Site Admin
Posts: 303
Joined: Thu 29 Dec 2005 23:22
Location: Axbridge, Somerset, UK

Post by David Cooke » Sun 17 Jun 2012 12:52

OK I recreated the problem. I got the error:

Code: Select all

Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'XXXX'@'localhost' (using password: YES) in /tmp/cpanel_phpengine.1339860745.18344GCUcxSePgA on line 1617 Access denied for user 'XXXX'@'localhost' (using password: YES)
A quick Google search revealed that the issue is with a mismatched password in mysql. To fix this match the password for the mysql user with the cpanel password.

To resolve the issue simply log into your cPanel interface click on change pass and reset the password, relog into your cPanel interface and you should be able to access the broken features.

(For more info ... 71162.html)

Which is what I did and it now works, SMF successfully installed. Your new cPanel password is on it's way to you via txt.
Dave Cooke
BCA IT Working Party, BCA Web Services, National Cave Registry Co-ordinator, CSCC Webmaster

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