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No emails
Posted: Wed 04 Jul 2018 17:03
by barry
Is there any problems with the servers as I do not appear to be receiving any emails through my domain name. Anyone who trys to send me a email is getting this response
The response was:
550 The mail server could not deliver mail to my email address. The account or domain may not exist, they may be blacklisted, or missing the proper dns entries.
Re: No emails
Posted: Wed 04 Jul 2018 20:58
by David Cooke
Hi Barry,
There was a problem yesterday. The BCA webserver was under considerable load because of the interest in the British Cave Rescue Council site due to the Thailand cave rescue.
The BCRC site is hosted on the BCA Server. I moved the BCRC site to a separate server to isolate the problem. The BCA server returned to normal about 19:00 yesterday.
If you are still having problems please let me know.
Cookie
Re: No emails
Posted: Wed 04 Jul 2018 22:30
by barry
Still cannot receive emails sent to my domain address. My wife who also has a domain name through the BCA is also experiencing the same issue.
Re: No emails
Posted: Wed 04 Jul 2018 22:41
by David Cooke
OK, I'll take a closer look.
Re: No emails
Posted: Wed 04 Jul 2018 22:56
by barry
David Cooke wrote:OK, I'll take a closer look.
Thank You, have you tried sending me a test email, then the reply might give you some idea of the problem.
Re: No emails
Posted: Wed 04 Jul 2018 23:10
by David Cooke
I think I have spotted the problem.
I've sent an email to you Beacon Images address.
Re: No emails
Posted: Thu 05 Jul 2018 17:25
by barry
All working great again. Thank You for sorting it out.
Re: No emails
Posted: Thu 05 Jul 2018 18:28
by David Cooke
Thank you for your patience.
